Details undecided
Disclosure based on the Specified Commercial Transactions Act
[Seller]
Mariko Sagami
[Sales Manager]
Mariko Sagami
【 location】
We will disclose the information without delay upon request.
【telephone number】
We will disclose the information without delay upon request.
[Website URL]
【contact address】
https://www.ma-sagami.jp/contact
Please contact us using the inquiry form above .
[Product price and other necessary costs]
This information is included in the description of each menu item on the reservation/sales screen.
[Payment Methods]
Credit card, cash, domestic bank transfer, and others.
• Payment timing and method
Payment method: Credit card. Payment timing: The payment will be debited on the date specified by your credit card company.
・Cash payments can also be made on-site on the day of the event.
[Delivery time of goods, etc.]
This applies when you attend the event.
• For artwork sales, shipping will be within 14 days of payment confirmation. We will contact you within 3 days of payment confirmation to confirm your order and the shipping date.
[Shipping Fee] Shipping fees will be charged to the customer when purchasing artwork.
[Returns and Cancellations]
Regarding events, due to the nature of the products, we cannot accept any returns or exchanges.
If the event is canceled due to our circumstances, we will promptly issue a full refund.
Regarding the sale of artwork
<In case of returns or exchanges due to customer reasons>
For items that have not yet been processed for shipping: You can cancel your order by clicking the cancel button on the website.
For items that have been shipped: Unopened items will be refunded or exchanged for an item of equal or lesser value, at the customer's expense, only if you contact us via the inquiry form within 10 days of receiving the item.
<If the product is defective>
We will refund you or exchange the item for a new one at our expense. Please contact us via the inquiry form first.